Domino's Pizza — pizza delivery not on time

Address:Faridabad, Haryana, 121001

This case is of dominos faridabad, nehru ground branch, haryana 121001.

According to the company policy they deliver the order free if it takes them more then 45 minutes and my order no: 173 was printed 20.28 hours and just now at 21.55 minutes we received rider at our door step and we told them we wont pay, they said they will only give us a discount of 300 on your bill which we were not ready to accept according to our rights as we were very much familiar with the policy of dominos and the end result was they took back the order for which we were waiting for past 1 hour.
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I placed an order of 950 Rs, yesterday at Dominoes outlet which is 10 min away from my place.
Dominoes delivery person called me at 8.50 pm saying he is 2 min away, and still took 10 min more...
Order information:-
order placed-8.10 p.m (online)
order received - 9.00 p.m(online)
this delay is not acceptable at all.
Need an answer.

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