Domino's Pizza — Pizza delivery was 2 hours late and food was cold

Address:	Bangalore, Karnataka, 560037
Website:	www.dominos.co.in

I had the worst experience ordering with Domins today which is not at all expected out of such an established brand. I had place my order with ID 128 online at 8.00 pm for which there was no information provided about the status of order or outlet. The order didn't reach on time and after waiting for an hour I called up customer care thrice who had put me on hold saying we are connecting you to concerned outlet. Finally 4th time call connected and when I spoke to outlet guy he mentioned order would be delivered in 10 min after which order didn't come for another hour. After all that when I received pizza at 10 pm it turned out as if taken out of freezer. I am writing this mail with utter disappointment and demanding refund of my amount at the earliest with a promise of never ordering from Dominos again.