Address: | Hyderabad, Andhra Pradesh |
I had ordered pizza at 9.20 pm on 7th Oct'14. They assured to deliver the pizza in 40 to 45 mins in spite of their famous tag "30 mins or FREE".
At 10 .30 pm i called again since I had still not received the pizza, they said that the person has already left before 20 mins & it will be delivered in 5 mins.
Inspite of not getting the pizza at 11 pm I called them again & there was no response.
I called another outlet, & to my surprise they did not solve my issue, rather they gave me the number of Store Manager of the store from which we had ordered pizza.
I called that number but it was switched off.
I called them back & this time they straightaway denied to help me. They were clueless about what could have happened & why its not delivered.
I even told them that I will be forced to lodge a complaint against them in consumer forum. They said they cant help out.
This is really not acceptable from such a renowned brand. I will definitely look forward for some resolution at the earliest. Was this information helpful? |
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