Domino's Pizza — pizza not delivered in time

Address:

Ludhiana, Punjab, 141012

Yesterday i placed a order at 9:19 p. M with order no 411 on[protected] from sarabha nagar domino's. The counter person said pizza will be delivered within 30 min. But we said that he can take his time and deliver it within 45 min.in between we call the restaurant person to know the delivery status and he said the pizza delivery boy will be there soon. After waiting for 1:30 hr the pizza delivery boy call again and said do you still want to deliver the order and that too which is cold. I understand the concern that it was raining heavily last night but as a genuine customer the restaurant person would have said it wont be deliver due to bad weather so that i could have done something else. I also asked the restaurant manager today to give me detail of the delivery person but she denied by saying i was not at that shift. Neither i got any cancellation message till now. The delivery person contact no is [protected]. Now in return i want a free pizza to my place because i have waited along.