[Resolved]  Domino's Pizza — PIZZA NOT DELIVERED ON TIME

Address:New Delhi, Delhi

I had ordered from dominos and it dint come even after one hour. this is highly irresponsible on the part of the company and the employees. Attached is the image showing that i ordered at 10:27 PM online. I had made a prior payment through debit card. I received the order at 12:08 AM. Kindly take some action. This is unacceptable. When i called to check, the staff kept me on hold 5 times and kept asking the same question "has the order not been delivered". Why would i call if the order was delivered. If you cant deliver efficiently or cant do it near to the satisfaction of the customer, its a shame on your organisation. I am also an employee of an online organization, and we deliver products within the specific time, and that product is much more complicated than pizzas. So Whosoever is the concerned authority, kindly take some action. If no action is taken, i will take this matter to the senior management.
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Aug 14, 2020
Complaint marked as Resolved 
Domino's Pizza customer support has been notified about the posted complaint.
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Comments

Domino's in Ramagondanahalli Bangalore outlet are so unprofessional and uneducated.they accept the order and call after half an hour that pizza will get delayed by 20 mins more.
If I ask them the reason they replied that is not there area of delivery.what a crap!!! U realized after half an hr that the order you have received is not your area of delivery.
This outlet is spoiling Domino's brand name.Dominos should take some action against this outlet.

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