Domino's Pizza — Pizza quality and turnaround time, irresponsible staffs

Address:	560062
Website:	Dominos

Hi Team, We have placed an order on 18th December in Yellachenahalli branch at 8:03 pm and the team promised that the Pizza will be delivered in 1 hour, after 1 hour we keep calling them and the response what we received was 10 min, 15 min, and finally after huge escalation it was delivered at 10:15 pm, The reason was the payment was already made through internet banking and the staffs over there were really irresponsible and they place the call on hold for long time, Also the reason for escalation is this is third consecutive time that we have bad experience only with YELACHENAHALLI branch, last time they offered a sorry card and this time we didn't wanted food for free . This is the very worse experience i had with Dominos and rather prefer not to buy pizza at all. Though it was escalated to duty manager no proper response was made and the quality of the pizza base too differs with other Dominos pizza centers, the one in JP nagar 7th phase has the best base and their service and quality is much better compared to this branch. WORSE SERVICE AND PIZZA QUALITY Dominos web site Complaint no :943755