Domino's Pizza — Pizza received 2 hr late which is not eatable and one item was missing

Address:

Gamma 1 greater noida up

Dear Domino's Team,

I'm Dinesh Kumar, On 8th Sep i ordered pizza from zomato at Gamma 1 greater noida, details and recipt in attached

There was a kid birthday at my sister home, and we received this order 1-2 hrs late, while we received this pizza it was cold and dry, which is not eatable my sister asked delivery boy this is cold pizza and one item is missing in this order (crinkle fries Rs 75/)

Delivery boy said you should contact to Domino's and he can't do anything,

However we'd received this and called to Domino's on[protected], helpdesk executive said, he will provide us complimantory Rs 300 + missing item refund on your registered number ([protected]) Domino's app wallet.

Today I called they said they has cancelled This request.

Now today is 11th Sep still there is no ammount I have received, even my missing item amount which was mistake of Domino's only

We'd thrown this pizza in garbage.

Pls confirm when I will receive this pending amount

Thanks
Dinesh ([protected])