Domino's Pizza — pizza shown delivered and not delivered

Address:

Chandigarh, Punjab, 160047

I ordered pizza from dominos today 17 july 2019 through dominos application worth rs 331 and chod cash on delivery order. I received a delivery status on application however pizza came 10 minutes later than the status. This has also happened last time as well that the order got delivered late however showed delivered earlier. My contact number is [protected] and i get delivery from sector 47d chandigarh franchisee. I am a resident of chandigarh sector 49a. Can you guys take an action against as customer is misguided for the delivery. My order is not in my hand and is showing delivered why? Upon which the delivery boy said it happened at the gate by mistake. How a mistake an occur twice. Who will be responsible for my pizza if you guys are mentioning it as delivered at the society gate. When my pizza for which i have paid is not in my hands how can you show it as delivered? I contacted your customer care and harish talked he refused to transfer call to senior and said no one is available i’ll arrange a call back. Why a senior is not available? At call centre