Address: | Mumbai City, Maharashtra |
Dear team,
On 25th oct, i ordered 3doubles veg combo, 1garlic bread, 1 coke, 1cheese dip... Ordered given @21:24.
Ms.vidyal, server, told me that order will be parceled within 15 minutes as it was take away.
Disaster starts from here onwards. It was more than 20 minutes, order was nt been completed.she told me "sir, only 3 minutes left"
But after 5 minutes, one server came towards me and stated it ll take another ten 10 minutes, as one of the pizza has been burnt.
In total, it was more than 35minutes.
I was out of patience now, i told server to call manager, Mr.Abhishek, the dumb, told me the same case that pizza has been burnt and blah blah ... He was very rude in communication..unexpected
After 45 minutes...finally my order was completed
I just dont understand..why you people have run 99.99 % satisfaction campaign...its a totally
As unexpected ... After coming to home ...as i opened panneer and onion pizza... The bread was just uncooked .. It was raw. I had kept snap of that also.
My 370rs. Of that order was totally waste... N my diwali party became ruins because of your pathetic service and tasteless pizza .
I m going to file under consumer court.
I expect a refund of my amount at earliest and wants an apology call within half an hour.
Nyways twitter n facebook are also there to publicise this matter.
So please act and react on an priority basis. Was this information helpful? |
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