Domino's Pizza — Poor Quality Pizza

Order Date - 17th August 2020
Order No - 109
City - Kolkata
Restaurant - Park Circus

I ordered 5 onion pizzas. The onion pizzas were absolutely hard which was very difficult to bite and also hardly any cheese given on pizza. Raised an issue within few hours itself. On 19th got call from resturant person and he was totally not cooperative. According to him pizza mania crust are hard only and from next time it wont happen. But what about my loss money and experience this time?

I am a regular customer, I know how pizza mania tastes like. It is not that hard that is it difficult to even bite. Raised issue many times .

Reference IDs[protected], 15793877, 15817198, 15815129

Resturant called just for first 2 complaints now whenever I am raising feedback, that resturant person is closing ticket without contacting me.

If a customer is not satisfied you are supposed to look after it under TSG. Is this your total satisfaction? Restaurant person closing complaint without contacting and not bothered. Dominos customer care not replying and doesn't care. 3rd class service