Domino's Pizza — Poor service and no responsibility

Address:

Mumbai City, Maharashtra, 400054

I ordered domino's chicken golden delight pizza, cheese burst and tomato topping from the closest domino's outlet in my area. Delivery is expected to be within 30mins and if it is beyond the given time, it is supposed to be free. I recieved it after 1hr and still had to pay 730rs as the delivery guy gave stupid reason for not being on time. As i said i ordered cheese burst pizza, There was no cheese in it at all. I called the domino's again n asked for replacment which they agreed to but it took another 1hr to replace. So, in total i had to wait 2hrs for 1 pizza.
I called them 3-4 times in between but got no good replies for late delivery. It is troublesome when one is hungry and good food is expected to be delivered on time but it takes around 2hrs and still have to pay for it. Poor service and fake promises by big brands.