Domino's Pizza — Poor service and quality

Address:

Kolkata, West Bengal, 700041

I ordered dominos pizza from mg road branch (Bill attached) on 29th may at 7:53 pm. As per promise the item was supposed to be delivered fresh and warm within 30 minutes. However the delivery came after 20 minutes delay in stale condition. When i raised the concern with the delivery boy sanket dutta, he informed that he cannot give service guarantee hence made me speak with the store manager mr khairul. Who on being informed about the delay and stale condition of the food informed me that he cannot do anything about it. I have attached the bill and the payment slip both of which has date and time from which the delay i am complaining about can be derived. Kindly see if there is anyway you can address this issue