Domino's Pizza — poor service, late delivery and no refund yet

Address:Mulund West ,Vasanth oscar,, Mumbai City, Maharashtra, 400080

I had ordered pizza on 10th august at 12.37 noon from domino's mulund west, lbs marg. Till 2 pm they did not deliver. Therefore i cancelled it out of frustration. They have not yet refunded my money.
I have been following up will customer care, they just transfer it to branch and then nothing is done.
It's been 17 days they have not refunded yet..
They have very poor customer service
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