Domino's Pizza — poor service / late delivery / arrogant replies

Address:

411051

I had ordered from sinhgad road, pune dominos outlet vide order no. 380 on 23/07/2017 at around 09:16 pm., bill total was rs.575/-.

I received the order at 10.16 pm. Which was half an hour late than the committed delivery timing of 09.46 pm. During this period, there were no rains in the said area.

The content i received was absolutely cold and inappropriate for consume.

I immediately brought this fact to the notice of delivery boy and same was conveyed to the sinhgad road dominos outlet over phone. However very rude and arrogant replies were received from both the end. I told the person over phone about the late delivery and let him know about the complaint to be put. And told him to process for entire amount refund.

I sincerely request you to take immediate action in this regard and process for the refund. And i may not order again from dominos hereinafter.

Thanks in advance.