Domino's Pizza — Product not delivered

Address:	201301
Website:	dominos.co.in

I had ordered the pizza online and the order got placed at 12 I kept on waiting for the order as it had not been delivered, there was no reply from the restaurant nor they picked up the call, at 11 at night they say it was buy one get one day so it was not delivered.
I want a refund.
I also want these people to understand is that they should not put anything on offer if they cant handle the load.