Dear Dominos,
I am one of your very loyal customers who order regularly from Dominos because of the consumer safety and the quality that you assure and keep up with.
Your brand name is always been of a very significant value in India but I regret informing that some of your outlets are not being able to keep up with the expectations of the consumers and it had happened with me several times, however each time I gave a feedback in the complaint forum and got a redressal so this time also I am hoping that I will get a resolution and justice for my problem.
I am a law student who is staying away from home and domino's is my go to eatery so, I ordered 4 zingy parcels from the outlet of khargar, Navi mumbai
and disappointingly all the four packages were unsealed and unboxed from the bottom however they were sealed for safety and it was written safest ever ironically on the top which clearly shows the negligence of the store managers or whomsoever it may be concerned, who did not at all ensured my safety and all the exhibits were clearly visible from the bottom and I am sure were suseptible to be exposed to all the kinds of infections specially in the covid times and the rainy seasons in Maharashtra when safety is the primary concern .
Secondly, being an informed consumer and paying full price for the product against the cash memo that I ordered, the size of the zinji partials was very small as compared to the usual since I what is them regularly so I know the ideal size of the zingy parcels .
Thirdly, when I went to swiggy and raise the complain about it they told me that the person from the store will surely assist me and help me resolve this problem unfortunately nobody assisted me and I am sitting hungry like this since almost 2 hours waiting to consume the remaining parcel, which is now turned too cold and i don't even have a microwave so i will have to throw it away .
I really request you to please look upon the problem and serve me the justice and the compensation that I deserve
I am hereby attaching all the evidences to support my claims which are at my understanding and knowledge ascertained to be true. Was this information helpful? |
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