Domino's Pizza — qcc and staff

Address:

New Delhi, Delhi

Hi,

I am a valued customer with dominos, my registered mobile number is [protected] and i regret to write this email which has caused me inconvineance and i doubt dominos quality check and control and also inappropriate behaviour by the branch manager.

I had ordered a 2 large pizzas and a medium cheese burst pizza on 7th november 2018 at 8:55 pm on call on the number [protected] (Raju park branch) and placed the order to rohit the branch manager.

Kindly note issues:

- after placing the order i waited and the pizza was delivered after 1 hour.

- the medium cheese burst pizza was not cheese burst and was a normal crust pizza (Kindly see attached images).

- the delivery boy also confirmed that the pizza was not cheese burst.

- the branch manager threatened me to put me on the ban list of dominos and refused to send me a replacement for the pizza.

- he wasted half an hour of my time trying to put the blame on me.

- his behaviour was extremely shrude and inappropriate

In continuation to this i also placed an order on the 6th of november, which reached to me after 1 hour.

If this is the case then i will not order dominos in the future as there are many other options available. Such an inappropriate behaviour and no quality check and control is not expected from dominos.

Kindly look into the matter and take appropriate actions.

Regards,
Aakshay nath
[protected]