| Address: | Kolkata, West Bengal |
We order at Domino's (alipore judges court road, kolkata) regularly, and many a times we are left badly disappointed by the poor service. Our address is a meagre 3-4km away from the outlet and to this date the only time the pizza was delivered to us in abiding the so called 30 minutes policy, was after a complaint was lodged. Today at after placing my order at 9.10, I was called back at 9.30 for confirmation of the order (which surprisingly is the first time I was ever asked for confirmation) and upon having not received the call, my order was cancelled. I called back at 9.30 and had to place my order all over again, and was given the word that the pizza would be delivered by 10.10pm. The order was a medium Bbq chicken with a cheesy wonder crust, a garlic bread with a cheesy dip. The delivery was horribly late, by 10.45 and the pizza was cold by then. No late discount was offered. To my horror, the pizza tasted pathetic, and having eaten cheesy wonder many a times, we were disappointed to see that it was a normal crust with probably just some cheese on top. Both the pizza and the bradbrad tasted raw. We were charged almost 600rs for this disappointing food, which not only tasted bad, was cold, but literally had its topping falling off the base. Extremely saddening service. Wouldn't recommend your pizza to any one, because the service is extremely poor. Expecting an apology and some strict action soon.
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