Domino's Pizza — received order after 1.5 hrs hence cancelled the order misbehaviour with customer | |||||
I place my order to dominos nangia park outlet at 9:48 pm on 19th oct 2018 vide order #404. I gave a call back after 35 minutes on not receiving the my order. The representative told me it will be delivered in next 10-15 min... So waited for another 15 mins and call back.. Then i again i was told it will take me another 15 mins to get my order and the executive on asking about the delay in order said what do i want to do with the order.. Cancel or stay with it...in spite of giving resolution to my enquiry he very upfrontly asked me this thing... This is very annoying way to communicate with the client i did not expected this from dominos as i am a very old customer of dominos. After 5 mins i received a call from the guy... Who says i am at ur address with the pizza delivery.. I told him my guest were there for dinner and i ordered from dominos for the. Now what should i tell my guest who stayed for so long... He also said that i can't do anything in this... So i told him that u must have been informed by ur company that i have cancelled the order. And asked him if it was taking this long they must have told me this while placing the order. I have never expected such a rude and unresponsive behaviour from dominos which is very disappointing for me.. I have decided not to continue with placing order to dominos in my life. Was this information helpful? | |||||
Domino's Pizza customer support has been notified about the posted complaint. | |||||
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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Amount is - 482Rs.