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[Resolved]  Domino's Pizza — Refund for Order Failure not been processed (Order Failure date: 14 May 2021)

I tried to order work of Rs.1025/- and the order failed without generating Order ID, Reference number or any ticket number to track my refund status.

Order attempt date: 14 May 2021

Ordered branch details: PFA "dominos branch address.png"

Received sms: PFA "order failure sms.png"

After 7 days and no refund, I reached our to their customer care contacts and facing hard time getting responses till now:

1. I mailed a complaint to [protected]@jublfood.com and did not get any proper response instead received only automated responses.

2. I directly messaged to Domino's twitter handle @dominos_india, and did not get any proper response instead received only general responses.

I please request to consider this complaint as priority and help me in getting my money back.

--
Sincerely,
Daniel.
Refund for Order Failure not been processed (Order Failure date: 14 May 2021)
Refund for Order Failure not been processed (Order Failure date: 14 May 2021)
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May 24, 2021
Complaint marked as Resolved 
May 24, 2021

Complaint Status

Domino's Pizza customer support has been notified about the posted complaint.
May 24, 2021
Updated by daniel10
Email proof attached for order failure from Domino's Pizza

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