[Resolved]  Domino's Pizza — Refund for Order Failure not been processed (Order Failure date: 14 May 2021)

I tried to order work of Rs.1025/- and the order failed without generating Order ID, Reference number or any ticket number to track my refund status.

Order attempt date: 14 May 2021

Ordered branch details: PFA "dominos branch address.png"

Received sms: PFA "order failure sms.png"

After 7 days and no refund, I reached our to their customer care contacts and facing hard time getting responses till now:

1. I mailed a complaint to [protected]@jublfood.com and did not get any proper response instead received only automated responses.

2. I directly messaged to Domino's twitter handle @dominos_india, and did not get any proper response instead received only general responses.

I please request to consider this complaint as priority and help me in getting my money back.

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Sincerely,
Daniel.