Domino's Pizza — Refund not initiated after cancellation

This is the worst experience i ever got from dominos.

I have place the order on 27th May (Refer attached screenshot for details).

After placing the order, i was communicated by the restaurant that PANEER is not available. So they asked me to order something else, then I asked him if paneer is not available them please cancel my order. So he said ok I will. After 10 min again I check and called the restaurant that my order is not cancelled yet. Please initiate is soon. Mean while i have placed an order from different locations dominos and collected from there as it as late at night.

Then I rechecked my previous order, i was still not cancelled. Then I called the dominos again what is this, why are u not cancelling my order. The store person said he has arranged panner from other store, now you can collect your order from the store. Then I said that u have order from different locations and collected it.

Then I received the notification that my order is picked up. WTF is this. How can he do that.

He still don't want to cancel my order instead he was convincing me to collect the order. And after so many tries he gave me another offer that you can order and collect from me on the same number within 7 days whenever need. I said I won't need it anymore.

After so many requests for cancellation he said finally said, ok I will do it. But still not done as I have checked it on next day.

After raising the first concern request, I got call from dominos, and they are still trying to convince me to collect the order from next 7 days. After so many requests he said we are not allowed to cancel the order. You need to collect the order from us. And he say he will see what he can do with cancellation. But nothing has happened.

Then I raise the second and third concern request but still the same. Nothing.

I feed up by talking to you guys on call. As everytime all your persona do the same.

Just refund my money to the same payment gateway.
Remember I don't want it in dominos wallet.

After these many efforts for getting a refund, what I got still nothing.

What dominos can do to for my these many efforts for trying to get my refund with my precious time, fed-up talking to you store persons, and my late dinner on that days i cannot have peaceful dinner onthat day.