Domino's Pizza — refund not received

Address:	410209
Website:	www.dominos.co.in

Hi there! I had ordered two pizzas on 8th december 2018 and i got the pizza after 50 minutes. The pizza was really cold, not properly baked and tasted really bad so i called up domino's customer care & also gave feedback via their website. The next day, i received a call from dominos saying that they would refund my money back to my bank account in the span of 7 days. However, it has been well over 14 days now and still, i haven't received any refund yet.

Please look into this issue asap.

Customer name - teajs mayekar
Phone no - [protected]
Dominos store name - domino's pizza, 21, ground floor, shivleela complex, sector 6a, kamothe, navi mumbai.
Date of incidence - 8th december 2018
Order no-328
Bill no - 66266/18/63394