Domino's Pizza — refund of amount

Address:

Jaipur, Rajasthan, 302016

I made a order to dominos on 30th september 2018 and the order got delivered after 2 and half hour from when i placed the order. i was told that the amount will be refunded and the refund has not been executed till now. and when i called the customer care no. they didnt respond properly and cancelled the call while i was talking .so i ask you to transfer my payment back and train your staff well.