Domino's Pizza — Refused to deliver after accepting the order

Address:

560075

I am a resident of Bangalore and tried placing an order with Domino's mobile application. The application processed the order and even started baking the pizza. (attached the screenshot for reference). 25 minutes later, I got a call from the Kagdasspura dominos resteraunt saying we won't deliver as your address is in non-delivery area(imagine that's the state in a metro like bangalore).

To give an idea about the difference in delivery and non-delivery area, my house was 500 m from the point where the resteraunt manager said the last delivery point was. I repeatedly requested the resteraunt manager to cooperate and deliver the order considering it was hardly 500 m away from his range. (To clarify my address is not a dacoit-hit area)

Considering that domino's accepted the order online and started processing it and gave a very delayed communication, that they won't be able to deliver, this is unacceptable. Further, considering that domino's pesters customers like me evryday with their offers, it is highly sarcastic that they refused to deliver the order in a metro and could not find an alternate resteraunt to deliver the order.

I wish to bring this incident up on an urgent notice and want to hear the response from dominos about their absolutely opposite behaviour to good hospitality and professionalism.