Domino's Pizza — Regarding non delivery of Zomato order- order number-201

Address:

H NO.50,Banphool Nagar Path, Dispur Lastgate Guwahti

Dear concern,
I hv ordered an pizza from Domino's Pizza, Hatigaon, Guwahati, Assam at 9.18 p.m dated 15/07/2023. Expected delivery time of 20 minutes. But the delivery time has been extended 3 times by a period of 20 minutes stating appology for the delay. By frustrated over the process I went to the store and when enquired at 10.20 p.m they stated that it will take another 15 minutes. Over that I request them to cancel the order as off my kid is eagerly waiting for that for long.
Is it the kind of service provided to customer
I[censored] r not capable enough just cancel the order so that customer can go for other options. Don't provide the hope.