Address: | New Delhi, Delhi, 110049 | Website: | www.dominos.co.in |
I am a regular customer of Dominos Green Park from past few years.But today I went thru a situation where I waited approx 1 hour for my delivery.And when I called up for track then the reply which spoiled the whole mood i.e., "your order was not placed".Luckily I remembered the gul's name who took my order earlier.Then I asked her, first she denied that she didn't took my order...after that she was sorry and made a lame excuse that "order punch nhi hua tha Ma'am". Ms.Sweta Dubey(customer service), Dominos outlet at Green Park market was unable to deal properly and not fulfilling the customer satisfaction.I had the worst experience ever at Dominos.Its a humble request to look thru this matter and take responsibility for the customer's inconvenience. I have no issues with the staffs, but today's experience made me to write this.If you guys are not able to complete the requirement, you just tell the customer, Why are you making a customer fool? Was this information helpful? |
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