[Resolved] Domino's Pizza — Requests are not followed

Simran Kaur Virdi

from Jaipur, Rajasthan

Address:

Ghaziabad, Uttar Pradesh

I ordered pizza from Dominos, Aditya Mall, Indirapuram today and when the person came to deliver the order firstly he created a scene on our head of not having a change of Rs 100 where last 2-3 times they have been told the person coming to deliver the order must carry some change in their pocket whereas by being told once the delivery boy got the change of Rs1000 where we even tipped him. And on top of this of not having a change of Rs100 he was standing numb on our head that he cant arrange. We was dissatisfied by dominos service (Aditya Mall, Indirapuram) And by requesting infinite number of times to send few extra oreganos they do not get them and on reaching says sorry we don't have. Continuous Service like this would not make me order from dominos as gradually the goodwill is being spoiled by the irresponsible team members. Thank You

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Complaint marked as Resolved

After being rigid to the delivery boy he came back after 3 hours with the change and extra oreganos. This would have been avoided if they took few measures before. Every delivery boy must keep some change in his pocket and if any requests have been made specially through the order must be taken care of. These small things keep the consumer satisfied and happy and maintain the goodwill.

Domino's Pizza customer support has been notified about the posted complaint.