Domino's Pizza — Rude Behaviour and the degradation of their Pizza's

Address:	560071
Website:	Dominos.com

Initially when i placed the order i was in a dilemma if i should again go for the Pyramid Dominos as i had very bad experiences with them which i never taken into consideration. But today after 35mins of placing order when i called up to check the status of my order(#296) the person(Rathikanth) who attended my call denied on my face saying you have ordered it with a coupon so, it's obvious that i should expect a delay in delivery for more 25-30 mins. I just wanted to know is it the way these guys should speak to their customer’s or are those Pizza's for free and the amount which i have spent for this order would be refunded back. I am taking his attitude into consideration and will escalate this to all of our employees so that atleast no Yahoo-ians will ever take/place any order with you guys. And one more fact which i forgot to mention is till today the pizza's i have got were all cold and i didn’t understand your concept of delivering cold pizza’s, it’s like you have delivered me some crushers or an ice-cream which i haven’t asked for. I am seriously lacking the confidence in Dominos and that's just because of these Pyramid Dominos window. I need a clear explanation on this or the same would be posted on all social/profession networking sites.