Domino's Pizza — Rude store manager

Address:

Siddhanta para 5th lane, barrackpore

Hi,
My name is Tuhin roy i am from barrackpore, kolkata. I order two burger and a pizza, the barrackpore dominoes confirmed me the order then within 5-8mins the so called store manager Mr Rahul Bhadra called and said the burgers wont be available so then i requested to cancel the order bt he said he wont be able to do so he said he will get it arranged and will call me and let me know. I called the store and requested to cancel my order bt the lady transferred the call to the store manager and he said the same that he cant cancel my order and he can deliver the order, requested to cancel the order as it was already 20mins then and he said it will take more 30mins.he was so rude he hangs up then again he called and said ok the order can be cancelled then i asked to delivee the order. I ordered the food at 7:08 Pm and received the food around 8:20 Pm, it was horrible services. Rude store manager. I paid ₹477 for my order, as the food was late as hell should be getting a full amount of refund which i have not got, received 300 points. This is really not acceptable.. Hated the way i was treated by dominos Barrackpore store.. Terrible experience