| Address: | New Delhi, Delhi, 110019 | | Website: | WWW.DOMINOS.CO.IN |
Hi Placed a order with order no. 186, which was delivered after 40 minutes, When i asked for the 30 minutes service delivery guarantee the delivery boy denied saying the store is denying for the same. The store manager manager then educated me thats its not aplicable today and its mentioned on the website. I showed all the pages on the website to the delivery boy and it was no where mentioned and even he failed to show me where it was mentioned. ON WHICH AFTER WAITING FOR ANOTHER 20 MINUTES AND FRUSTRATED WITH THE KIND OF SERVICES I RECEIVED I RETURNED THE ORDER UNSATISFIED. The worst case was the delivery boys rude behaviour as in when i asked his name he arrogantly denied cross questining me that why do i need his name on to which again to avoid any kind of bad experience i said ok am sorry if i asked for your name i appologise. Once the delivery boy went back i called the store and spoke to the manager Mandeep negi who again failed to show me as in where its mentioned on the website that the 30 minutes service guarentee is not applicable today. I asked him to share his email address so that I can send in the screen shot of all the pages of the order process to confirm the same. Which again was denied and then when i asked him to send me the screen shot from his end he again denied. I also mentioned him about the rude behaviour of his delivery boy not to share his name and rather cross question me on the same which again the manager shaelessly entirely ignored and left me with no resolution. After strugling with dominos for almost 1 hour and 15 minutes i still dint had a pizza to eat as i dint eat anything since morning and was badly starving. THUS ORDERED A GOOD PIZZA from pizza hut which was good to taste, quick with dekivery and at the best customer service and delightfull experience
This is my worst ever experience with dominos and for sure not going to come back to u guys and for sure will publish this on social website so that others can not be made fool as like i was made.
Also going to write to dominos USA and UK on the same. Was this information helpful? | 
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