Domino's Pizza — Staff behaviour

Tina Talesara

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra, 401101

I went at Dominos Bhayandar West branch on 8 May 2016 and ordered paneer peppy medium size for which I was charged Rs. 575, I paid Rs. 1k for the same. The female in the counter named Soniya returned me 375 back which ideally she did mistake on her end as she had to return me 425 back. I didn't left the counter and questioned her for my money she said she paid me full so I showed her the amount she gave me. She was confused hence went to check CCTV footage to confirm how much she returned me. I was OK with that also, I waited for 10 15 mins this female is still checking footage and when I shouted on counter and in anger cancelled my order she returned me my money back without being sorry for the humiliation she did to me. Is this the way dominos serve customer who support them. I would request to take necessary action against the staff member or else I will give the same feedback for the same in all the portals and would accuse dominos for humiliating me.

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Comments

arpan kedia

from Mumbai, Maharashtra

We have given order for parcel but still he has taken service tax.
Order 53 date 24 /03/2016
Invoice number DPI65944/[protected]/48620
Confrim the same so that i dont go to higher authorty

arnabjd

from Mumbai, Maharashtra

One of my order was cancelled yesterday but I didn't get any notification regarding the cancellation or refund information

smita25

from Chennai, Tamil Nadu

Airoli sector 7 dominos

pizza not delivered
money not refunded

8 jan - order 94

sandeep baiswar

from Chengalpattu, Tamil Nadu

I have already posted my complaint with Dominos and my Complaint REFERENCE NO. IS: 968278.

Rangan Dutta

from Bengaluru, Karnataka

failed order money deducted from bank

Hi, I ordered online on Sunday and opted for online payment. I my order did not get confirmed but money has been deducted from bank account. How and when will i get the refund?