Domino's Pizza — Store person have not placed order properly and order was not punched in system

Address:

New Delhi, Delhi

Hi I called on Dominoz number[protected]. They asked me i want my order to be delivered from which restaurant. I said from new friends colony outlet. They transferred my call. I called from my number [protected] at 22.43. I placed my order stating i want to use my coupon for buy 1 get 1 free. The store person confirmed my registered number [protected]. he confirmed my address and my husbands name. He told me the amount payble. After it was too late i called up to the Nfc outlet and they said that my rder was never placed on the date 2nd of August. I told them that your person told me the amount and confirmed everything. They were not ready to listen also they asked me the name who recieved my call. I told them that i dont remember the name. They refused to do anything.
This was so humiliating and embarrasing I had my guest at home and 11.30 night my order was not placed.
I never expected such poor service from dominoz.