Domino's Pizza — The amount has been debited from credit card still the order has not been placed

Address:

Pune, Maharashtra

Today I ordered 1 pizza + garlic bread + dip stick = 536 Rs with 20% off. I was trying on dominos website from last 30 mins but it was not taking address hinjewadi ph 3 DLF address. So I called On Dominos number the lady told please refresh page it will take your order I refreshed 3-4 times but it didnt took, so I told mam I will refresh after some time. After more 15-20 mins trial it was able to proceed further from main page. After that I ordered above things from my credit card. After some time message came that amount has been deducted - its ok. Within fraction of seconds another message due to technical reasons the order cannot be placed and amount will be credit again to my account within 7 days - Here tell me as I was hungry with no cash in my hand so took help of my credit card but it took me to much trouble. So I called to DLF ph 3 pizza shop, the person Mr Anup Choukute received my call, I told him who is responsible to all above issue. Due to hunger me n my dad were suffering and this person was frequently asking to pay cash and we will deliver your order even though i said him many times that I dont have cash. Still the person was not listening and frequently speaking with a loud voice which shutted on my temper and I just blasted what the hell is happening. 1. we are paying you the money 2. The technical issue was on dominos site so the order was not taken 3. My amount has been deducted 4. No cash with me - so used my credit card - The person was not atall listening to my issue and just was screaming like a school teacher. Because of all this issue I and my dad got suffered which was a very bad experience with dominos. If this kind of service is there with dominos I will truly not suggest to any of my friends and family to go with the dominos. This care should be taken on strict basis Also let me know about my money when and how it will be refunded back to me. Please note that am not going to order dominos here onwards. Regards, Ashish Bardia +91 [protected]