| Address: | Dehradun, Uttarakhand |
An immensely disappointing response from a staff of such a valuable known brand.
My name is Sagar Kothal, & have always enjoyed being a regular consumer of Dominoes (branch- Jakhan, Pacific mall, Dehradun). On 13th march I placed an order at 8:30pm, for a buy 1 get 1 offer. I waited till 11:30 n called atleast thrice to the branch, n everytime I was told to wait some more as it'll be deliver shortly. I literally felt very irritated with such kind of behaviour n called again n this time spoke to a guy named Bhupendra, he apologized regarding the matter n assured to deliver the same order the vry next day.
Next day I called them again n told about yesterday, surprisingly an unknown guy argued with me that they had called me ystrday bt you didnt pick the col, it now got on my nerves n askd to speak that guy Bhupendra.
Bhupendra assured me to deliver the same order with a discount of Rs 300 as a compensation, n assured me to deliver on time. Then within a minute that same unknown guy cold me up n said rudely that we r delivering ur oder & do not pay a single amount for the order, n added a line That it was not their mistake bt mine that I didn't pick their call yesterday. I then get shockd n much irritated n sd hw can u do this to your regular customer like this, he den answered rudely that we r having more than 50 regular customers of daily. It was then when I requested him to keep the order with them as I can't bear such an insult from him anymore, n told him to complaint regarding dis, he den disconnected the col by saying the words "ok sir"...
Such an insulting, rude behaviour from Dominoes is really shocking n nt acceptable too... N surely.. I'll not be visiting that branch anymore. Was this information helpful? | 
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