Domino's Pizza — Unethical behaviour

Address:	Chennai, Tamil Nadu, 91
Website:	pizzaonline.dominos.co.in/menu/D/CHENNAI/VELACHERY/65919

This refers to order no 255 dated 9th Sept 2016 amounting to Rs 590/- The order was place online through Dominos website @ 9:39 pm and payment was made through my Credit Card. After waiting for more then 40 mins I called Customer care[protected] several times and they transferred line to concern outlet (Velachery Chennai) and the executive responded saying order will get delivered in 10 mins. Again when i called back at 10:35 they again told me that it will be delivered in 5 mins. My residence is located only 1.7km far from their outlet and even after waiting for more the 1 and half hours, The Pizza was not delivered at all.We don't expect such a lethargic behaviour and irresponsible attitude from Dominos India and we request them to look into this.