Address: Jubilant FoodWorks Limited 15th Floor, Tower E Skymark One, Plot No. H – 10/A Sector 98, Noida- 201301, U.P., India. PHONE +91 120 6927500 |
UNPROFESSINAL, UNETHICAL cheating practices at JUBILANT FOODWORKS / JUBLfood encouraged by senior most management:
(WATCH THIS SPACE FOR UPDATES)
- Delivery boy from Dominos KHARGHAR arrives at building well beyond the service guarantee timeline BUT manipulates the records at Dominos end to almost half the time taken to deliver (REFER : Screenshot already mailed earlier proving time of actual entry)
- Shift Manager Sagar Bhulerao, instead of taking corrective ethical action, tries to cover up and harasses us customers over a long call for half hour but eventually has to admit to wrongdoings (Refer call records)
- Manager Sahil Patel uses BLATANT LIE to cover up, TWICE ( 2nd LIE to cover up for the 1st one), shockingly with his zonal manager in the know, but admits to the guilt when they are caught red-handed when faced with evidence that exposes their lies.
But instead of building trust as damage control, he hides behind silence that his seniors have clearly allowed him. (REFER calls & Watsapp )
- Area Manager Madhusudan Sakare contradicted the claims Sahil Patel made but later chose to HIDE behind SILENCE after first responding in a vague wishy washy manner that does little to inspire confidence.
He remains NON-RESPONSIVE to messages and calls even though this is a sensitive case (REFER call / Watsapp / email records)
- Zonal Manager Bhavesh Parmar, was caught being part of the lying and cheating Sahil Patel was exposed of.
And since then he has been NON RESPONSIVE (REFER call /Watsapp/email records )
- Pooja Mohan of guest relations team, was committed to call us per commitment last made by Bhavesh Parmar, has not bothered to call us or even respond to our mails (REFER emails)
- Circle Head Parvez Ahmed, who responded to our email with a call today, admitted to all the blunders by his team, BUT refused to share a clear timeline to comeback and kept it VAGUE and OPEN : as should be obvious, vague and open timelines are NOT professional or in any way inspiring confidence nor trust, especially given the recent history with his team.
He too has been HIDING behind silence since and is on record NON-RESPONSIVE to our Watsapp messages. (REFER call /Watsapp/Email records)
- Regional head Preenu Abraham has been found RUDE & INSENSITIVE, having 'seen' our Watsapp messages but NOT responding to the same with even a courtesy acknowledgement, nor does he seem to have the ethics to return calls (REFER call register / Watsapp / Email records)
- Not a peep put of india head Amit Maheshwari or Business Head Sameer Batra too so far. (REFER emails).
So much for sensitivity and setting the example at topmost level!
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