Domino's Pizza — Unprofessional and insulting behaviour

Address:Thane, Maharashtra, 401303

Dear team,
To whomsoever it may concern.

I am a regular customer of Dominos virar west and I always ask for offers like 50% or buy 1 get 1 free, I have got this offer many times in the outlet but last tuesday 19/01/2016, i was refused by your team member on shift at virar so i took 25% off on pizza as I am TCS employee, On the same day i had some disputes with your staff member but as the offer was not valid so i was refused and i accepted it.

Yesterday on 26/01/2016 I again went to Dominos of Virar west and i asked the same offer but it was not there so i was refused and i accepted the other offer as applicable but one of the team member of last time when i had dispute snatched the bill from your staff who billed my yesterday's pizza just to check what offer I got and also said that this customer has a habbit to ask for buy 1 get 1 free offer every time so dont give it and also insulted me by treating in such a way,

My details are as below:

Safroz Abjani
TCS Employee
Mobile number [protected] but please call me on [protected] as my previous number is not working now.

i want a call from your end to discuss about the same and also appology for the same as it is an insult to all the customer.

customer has rights to ask any offer and its your staff duty either to give or refuse as per the orders of management but can insult.

Please look into this mater seriously and give me a call back as soon as possible or else i have to go ahead to consumer court for the same.
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am very unhapy with the service and i am planning to buy pizza from other outlets rather then going to Virar Dominos
unhappy with the service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6564
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information