Domino's Pizza — Waiting for the refund

Address:Bangalore, Karnataka, 560099
Website:www.consumercomplaints.in/new_complaint

I tried to order pizza through mob app and made the payment through be thanking, the amount Got debited from the account but order not placed, again I tried with another bank account but the same thing.happened. when i contacted the customer care and branch manager they said that the amount will be refunded within 7 days and I will be getting a confirmation before that. Till today I have not received any.kind of communication also I raised my concern through the app ( please refer the complaint no 2523831) and.It was informed I will get a call within 24 hrs but sadly I have not. I also mailed them the details still no response. The amount debited is 868 two times .

NAME : SANDEEP
ORDER DATE : 3 MARCH 2017
BOMMASANDRA DOMINOS, BANGALORE
TRANSACTION REF NO
HDFC
[protected] and SBI IGAAXAQWJ1

AMOUNT 868 from both the account

Kindly initiate the process to refund the amount ASAP also communicate the same
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello sir booked the order donominos and 1 march 2017 order is cancelled my payment is deducted my account not refund 7 working DAy help me next time not delivered order my contact no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information