Domino's Pizza — Worst ever customer service... Rude, mannerless and totally unhelpful

Address:	560076
Website:	www.dominos.co.in

This is regarding an online order placed with the domino's restaurant: address
Hulimavu, no 10 & 11, ground & 1st floor, opp royal meenakshi mall, off bannerghatta road, bangalore-560076, [protected] on april 29 with following details: order number :
235 time of order :
04/29/2017 08:07:06 pm final total :
690 payment type :
Credit trace no. :
Dc-6203991.

Not only did i get my order about 2 hours later but was absolutely able to contact either the restaurant number or the dominos customer service number. The two times i got through the either just put me on hold without answering my query till i had to cut off the call or just cut the call themselves. I have demanded a refund which they say they have initiated but i have no confirmation of the same either via mail or sms. The staff with whom i spoke to now very really rude with one guy saying it was his weekly off and spoke in a threatening manner and the other pretending that he could not hear me since according to him the phone line was not clear. I just want this to go on record.