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Dear concern person,
Today I had ordered a peppy paneer (regular size) pizza and a choco lava cake at 19:56 PM. However, the pizza was on my door after almost an hour and a half late after I placed the order which is 21:30. On calling the store I was given lame reasons that the pizza was spoilt and so it couldn't get delivered on time. I called up almost 6 times and everytime I called up I was told that the delivery boy was on his way which was a lie because the store is just 7mins away from my house and it is just baffling that the delivery can take so much time. However when the pizza came it was all cold and the choco lava cake was all spoilt. If pizzas are offered for free with such quality and service I would highly recommend that you guys should stop offering this service. Infact the quality of pizzas at NEELYOG SQUARE GHATKOPAR EAST is just the worst of all the pizza outlets of Dominos I have ever tried. The ordeal was truly harassing. Kindly take some immediate action in this regard.
Concerned person I spoke with today was Miss Komal
Today I had ordered a peppy paneer (regular size) pizza and a choco lava cake at 19:56 PM. However, the pizza was on my door after almost an hour and a half late after I placed the order which is 21:30. On calling the store I was given lame reasons that the pizza was spoilt and so it couldn't get delivered on time. I called up almost 6 times and everytime I called up I was told that the delivery boy was on his way which was a lie because the store is just 7mins away from my house and it is just baffling that the delivery can take so much time. However when the pizza came it was all cold and the choco lava cake was all spoilt. If pizzas are offered for free with such quality and service I would highly recommend that you guys should stop offering this service. Infact the quality of pizzas at NEELYOG SQUARE GHATKOPAR EAST is just the worst of all the pizza outlets of Dominos I have ever tried. The ordeal was truly harassing. Kindly take some immediate action in this regard.
Concerned person I spoke with today was Miss Komal
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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Yesterday, the manager has called me and told appology to me. Now I am satisfied with the action taken. I have explained to the person that tell the team not to behave like this never to any customer. OK Keep it touch. Closing this complaint.
Regards
Praseen