| Address: | New Delhi, Delhi, 110062 |
Hi,
I was a big fan of dominos until they have got their new setup in Raju Park, Devli Khanpur. Whenever we place the order from dominios it comes from either Saket or Maliviya Nagar and we love to enjoy the services. But our experience went worse as soon we start receiving order from our nearest setup which is hardly 200 metres from our home.
We find the taste difference, it was not cooked properly, cheese was even not melted, we had stopped ordering. Else we could have order dominios twice or thrice a month and now we hardly order once in 3 months just because of this setup,
Today (01-July2017), I got a deal of 25% discount, so I thought may be they people have learnt but I was wrong, I placed the order at 6.56pm in advance and set the time of 8.15PM to avoid any hassles as everytime they reach late.. AGain same thing happened, I have not got even a single call (No confirmation call about the order) even at 8.10PM. So I just call them up and asked about the status, the lady said your order is on the way and will reach in 2 mins, as its very near to our house.
No order received even around 8.30PM, I just call them again and this time a Man responded you'll get your order in next 2-5 Minutes, I was so angry but I hold my angerness and waited. I have got a call at 8.45PM and the delevery man rushed my order. As I recieved the Pizza and other stuff it was badly pressed. I asked what is this, He replied sir due to heavy orders it may be pressed, I was really feeling unhappy as I know debating with this guy won't help, I just checked my order which includes Peppy Paneer Medium, 3 veg parcels, 1 Garlic Breadsticks and 1 Cheesy Dip.
As checked Cheesy Dip wasn't available, I asked him where is it, the guy said no problem, I'll get it for you in 2 mins, I said okay.
Once I opened my Pizza Panner it was shattered and almost topells were stuck with the cover.It was feeling like I shouldn't eat but we don't disrespect food. So keeping our bad faces aside we start eating this one, our child who loves Cheesy dip with Garlic start crying how long does it take.
The guy left at 8.48PM and asked for 2 mintes, I called him around 9PM and he said, I am on another order and will come once delivery done. I was feeling like what the hell I placed the order with Dominios today. Here, my child was behind me give me Cheesy dip else I'll not eat. I then contact 9.05PM Dominios Raju park and the gentelman said. It'll reach in 2 mins. 2 Mins never came and I asked my son to eat with tomoto ketchup, we're done around 9.15 and the guy comes at 9.17PM with Cheesy Dip.
I Thanks to Him for bringing Cheesy dip and ignored to accept it coz there was no reason to take this.
Details about my order :-
Order Number : 172
Time of Order : 07/01/2017 06:56:53 PM
Trace Number : nb[protected]
Advance Order Date/Time : 07/01/2017 08:15:00 PM
Net Price : Rs. 474.75 GST : Rs. 80.95 Total Price : Rs. 556
Even paying my First GST, I have been cheated by Dominos, I request please take necessary action against Dominios, Raju Park setup. Just because of this experience, I'll never order any pizza with domiois.
Thanks
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