Domino's Pizza — Wrong pizza delivered & made to wait for 2 hours to be served cold pizza!!

Address:

Chennai, Tamil Nadu

I ordered 2 cheese burst pizzas online & was delivered 1 cheese burst while the other was a normal one. The delivery boy Suresh working at Dominos at Nelson Manickam Road, Chennai promptly took the pizza back and promised to return in 20 minutes. However, 2 hours later, we still didnt get our pizza and had to call again to the store. Now we were told to wait for some more time. Some time later, another delivery boy gave us a cold pizza and said we could enter feedback if we wanted!! Worst ever experience - I've been ordering Dominos for over 5 years and this is the most callous response I've seen.