Dominos Pizzs — Forced to eat different pizza other than the one that was ordered.

Address:

380052

I had ordered a medium florence chicken exotica but after a wait of half an hour I was served Naples chicken special. I brought this error to the notice of restaurant staff but i was denied the change of pizza. Upon argument with the restaurant manager I was offered a refund in cash. I insisted on putting the money back in the card through which I had paid so that i hav a proof of the error made by the restaurant and the arrogance showed by the staff by not changing the pizza to the original ordered one. But they were reluctant to do that and they offered me cash as if they were obliging me by doing that. I didnt accept the refund by cash as it was their mistake. But during all these exchanges of words my wife got upset and we were forced to eat the pizza which was served to us. My 5 year son who is a great fan of dominos got so upset that he has vowed never to visit dominos again. I never expected this kind of arrogant attitude from dominos staff. I am going to let everybody know about this kind of service where dominos serves us with whatever is left with them, not the ones we order. I am very disappointed to the kind if treatment meted out to me n my family. Disgusting behaviour by dominos staff. I wish i would not have visited dominos yesterday so that i could have avoided this kind if embarassment to me n my family.