[Resolved]  Dominos — Refund of money for failed transaction

Address:

Mysore, Karnataka

I was trying to place an order for 2 large Dominos pizza (Spicy Chicken and Veg Spicy Delight) on their website on last Wednesday, Feb 19, 2014. Everything was fine till the final stage. The netbanking transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Your money will be refunded back within one week'. At this stage I immediately called up the Dominos store (Dominos Store Address Btm - Bangalore, No 67, 35th Main, 100 Ft Ring Road, Btm 2nd Stage, Bangalore - 560076 Ph.no[protected], [protected]) and spoke to the Manager who mentioned that they have not received any online order from me and enquired my problem. After hearing out my problem he advised me to try again. Till now i have not gotten my money back The transaction amount was Rs 591.00. I would request Dominos to kindly look into this matter and refund my money back asap. Details of transaction:: Customer Name- Moumita Sikdar Phone No- [protected] Dominos Store Name- Temple Road, Mysore Date of Incidence[protected] Order No- it has not given any order no. Bill No- BIL/[protected]/pizza/DOMINOS_MICI326 Regards, Moumita