[Resolved] Dotzot — complaining about the delivery from dotzot

Javid vk

from Tirur, Kerala

Address:	Malappuram, Kerala, 676304
Website:	Dotzot.in

When i track my parcel from firstcry.com through dotzot (tracking id[protected] it shows that "Available for RTO due to receiver requested delivery of anothet date". Actually i'm the receiver of the product i did not receive a single call regarding to ask for delivery. Allready the date of delivery is crossed 5 days. Without my knowledge they arranged for RTO even without a single call. This is the worst experience i have ever had with online shopping. Please clarify this issue as soon as possible and make sure the receivers are not being cheated.please rectify the issue

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Oct 28, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

DotZot Customer Care's response Dear Javid

We wish to inform you that your shipment is currently out for delivery and is expected to be delivered today.

Please be available at the address provided on the shipment.

Yours sincerely
Customer Service - DotZot