[Resolved] Dotzot — delay in delivery of flipkart items, and sending sms 'receiver refused delivery'

mkjtunna

from Delhi, Delhi

Address:

Amethi, Uttar Pradesh, 229304

I had ordered 2 products from flipkart with order id od[protected], ordered on wed, dec 5th '18, the seller is retailnet. They sent both items using dotzot services, with tracker id[protected] and fdfp[protected]
Dotzot haven't delivered my product yet.
I have already got several products from flipkart on the same address.
Dotzot is also messaging me that "attempted: your shipment from flipkart could not be delivered. Reason: receiver refused delivery - (Cir). Visit: dotzot.in for feedback".
Nobody till date contacted me on my cell phone from dotzot.

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Jan 25, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

DotZot Customer Care's response Dear Customer,

Query for the awb no[protected] is already registered at our website under contact us & response to the same has been addressed through mail at your registered email id.

Yours sincerely
Dotzot Team

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Comments

Juliet Lancy

from Ernakulam, Kerala

Consignment Number:[protected]
Booked on: 15th December
But the parcel received by Munnar facility on 18th December
But I didn't get any call to receive my courier.
When i called it says Switched off..So no response from Courier office.