[Resolved]  Dotzot — delay in parcel delivery

Address:Kanpur, Uttar Pradesh, 208002

My order/parcel from flipkart (order id-OD[protected] was about to come on 23-10-18, but i haven't received my parcel till now and i have no update from dotzot about and the customer care team is very less supportive, they make excuse like they haven't found anyone when they reach the address mentioned on my parcel though not a single person came to my adress. How much time will it take to bring my parcel.
Was this information helpful?
No (0)
Yes (0)
Nov 28, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Oct 25, 2018
Updated by Saksham Bajpai
??
Verified Support
Oct 26, 2018
DotZot Customer Care's response
Dear Saksham Bajpai,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DotZot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    445
    Pending
    0
    Resolved
    265
    DotZot Phone
    +91 89 0879 3938
    DotZot Address
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DotZot contact information