[Resolved] Dotzot — delivery complaint

Yasir Siddiqui

from Morjim, Goa

Address:

Pratapgarh, Uttar Pradesh, 230204

How can you guys give the franchisee to a illiterate person? My consignment number is[protected]. First of all you guys are showing me the status delayed because of rain. Fyi, there is no rain in that area. Please correct it.

Now most important thing when i called the dtdc courier service in kunda, pratapgarh, the guy with zero knowledge asked me several unnecessary questions. After wasting so much time, he find out the parcel. I don't know why he is not delivering it? It's a precious thing and he is sitting on it. I need the product delivered asap. You guys have no customer care number. How do i communicate with your support team?

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Aug 4, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

DotZot Customer Care's response Dear Customer

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot