[Resolved]  Dotzot — delivery was not done.

I had booked a mi phone from flipkart and supposed to deliver on friday but no-one contacted me even parcel was with dotzot. I called on [protected] and asked to deliver then got reply that only one courier so could not deliver. It will be delivered on monday but i did not get and no one is picking my call on [protected] after calling many times. Very poor service. I even told that please reach to me asap but denied. Such services can not exist in the market.
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
DotZot Customer Care's response
Dear customer,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Aug 29, 2018
Updated by nkverma_87
Order no.22145, date: August 12, 2018,

Aug 29, 2018
Updated by nkverma_87
Plz refund my money back, , ,

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DotZot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    445
    Pending
    0
    Resolved
    265
    DotZot Phone
    +91 89 0879 3938
    DotZot Address
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DotZot contact information