[Resolved] Dotzot — non delivery

Vivek Mokashi

from Mumbai, Maharashtra

Address:

D1 402, HP Nagar west colony, Mahul Road, Opp BPCL Refinery, Vashi Naka, Chembur, Mumbai City, Maharashtra, 400074

Dear sir / madam,
I have ordered item shipped by dotzot on 22 sept 2019 which was due for delivery on 4 oct 2019.
My shipment has been shipped vide tracking no[protected].
The same is not received still.
Neither i have received any information or call for the delivery. However, it is mentioned in online tracking system that i have requested for delivery on other date, which is not true.
Request to deliver the item tomorrow without fail.
Thanking you in advance for early and prompt action.
With best regards,
Vivek mokashi
[protected]

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Nov 19, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

DotZot Customer Care's response Dear Vivek Mokashi

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot